[Bug 31942] New: Office Professional 2003 Installer Crashes Almost Immediately

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[Bug 31942] New: Office Professional 2003 Installer Crashes Almost Immediately

Wine - Bugs mailing list
http://bugs.winehq.org/show_bug.cgi?id=31942

             Bug #: 31942
           Summary: Office Professional 2003 Installer Crashes Almost
                    Immediately
           Product: Wine
           Version: 1.5.1
          Platform: x86
        OS/Version: Linux
            Status: UNCONFIRMED
          Severity: normal
          Priority: P2
         Component: -unknown
        AssignedTo: [hidden email]
        ReportedBy: [hidden email]
    Classification: Unclassified


Created attachment 42073
  --> http://bugs.winehq.org/attachment.cgi?id=42073
Office Professional 2003 Installer

When running the installer for Office Professional 2003 it briefly shows a
window which looks like it might have a progress bar in it and then crashes.

This may be a more general problem with a certain type of installer because
when I tried working around the problem by using a custom install (which may
not have been of any use) see:

https://office.microsoft.com/en-us/office-2003-resource-kit/custom-installation-wizard-HA001140170.aspx

I tried installing the "Office 2003 Editions Resource Kit" (ork.exe) which
appears to produce a very similar error and may be useful for testing. The
installation window that appears briefly also looks very similar to the Office
2003 install window.

Ork.exe can be found on this page:
http://www.microsoft.com/office/orkarchive/2003ddl.htm

I am running:

Lubuntu 12.04.1 LTS.
3.2.0-31-generic
lxde 0.5.0-4ubuntu3
openbox 3.5.0-2ubuntu2
wine-1.5.14

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[Bug 31942] Office Professional 2003 Installer Crashes Almost Immediately

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http://bugs.winehq.org/show_bug.cgi?id=31942

--- Comment #1 from mikey <[hidden email]> 2012-10-11 11:35:03 CDT ---
Created attachment 42074
  --> http://bugs.winehq.org/attachment.cgi?id=42074
Ork.exe Installer crash

Ork.exe the installer for the "custom installer" crashes

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[Bug 31942] Office Professional 2003 Installer Crashes Almost Immediately

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In reply to this post by Wine - Bugs mailing list
http://bugs.winehq.org/show_bug.cgi?id=31942

Bruno Jesus <[hidden email]> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[hidden email]
            Version|1.5.1                       |1.5.14

--- Comment #2 from Bruno Jesus <[hidden email]> 2012-10-11 11:46:52 CDT ---
Please install debug symbols or compile wine yourself and get a new log. In
Ubuntu I think the package is called wine1.5-dbg.

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[Bug 31942] Office Professional 2003 Installer Crashes Almost Immediately

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--- Comment #3 from mikey <[hidden email]> 2012-10-11 12:45:55 CDT ---
Bruno Jesus, OK, will report back with results.

Although I will say that on a hunch I tried installing with this command:

wine "msiexec" /i "E:\PRO11.MSI"

This worked and installed Office Prof 2003.

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[Bug 31942] Office Professional 2003 Installer Crashes Almost Immediately

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--- Comment #4 from mikey <[hidden email]> 2012-10-11 14:30:43 CDT ---
Created attachment 42075
  --> http://bugs.winehq.org/attachment.cgi?id=42075
Backtrace?

Sorry it looks like installing wine1.5-dbg and wine1.5-dev didn't help with the
backtrace.

I'm also unwilling to compile wine from source, while I provided a perfectly
good link to a small download for testing this.

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[Bug 31942] Office Professional 2003 Installer Crashes Almost Immediately

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In reply to this post by Wine - Bugs mailing list
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Austin English <[hidden email]> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
           Keywords|                            |download, Installer
             Status|UNCONFIRMED                 |NEW
                URL|                            |
                   |                            |http://www.microsoft.com/of
                   |                            |fice/orkarchive/2003ddl.htm
     Ever Confirmed|0                           |1

--- Comment #5 from Austin English <[hidden email]> 2012-10-11 16:46:45 CDT ---
Confirming, I'll attach a backtrace with symbols.

austin@aw25 ~ $ wine --version
wine-1.5.14-307-g1f876a6
austin@aw25 ~ $ sha1sum ork.exe
6fd4cde3461f634359bfe7dcf837674f51b6752f  ork.exe
austin@aw25 ~ $ du -h ork.exe
7.2M    ork.exe

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[Bug 31942] Office Professional 2003 Installer Crashes Almost Immediately

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Austin English <[hidden email]> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
  Attachment #42073|0                           |1
        is obsolete|                            |
  Attachment #42074|0                           |1
        is obsolete|                            |
  Attachment #42075|0                           |1
        is obsolete|                            |

--- Comment #6 from Austin English <[hidden email]> 2012-10-11 16:47:41 CDT ---
Created attachment 42080
  --> http://bugs.winehq.org/attachment.cgi?id=42080
backtrace

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[Bug 31942] Office Professional 2003 Installer Crashes Almost Immediately

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Ilya Basin <[hidden email]> changed:

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--- Comment #7 from Ilya Basin <[hidden email]> 2013-06-27 06:11:41 CDT ---
Same crash here. wine-1.6-rc3

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[Bug 31942] Office Professional 2003 Installer Crashes Almost Immediately

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Dan Kegel <[hidden email]> changed:

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          Component|-unknown                    |rpc

--- Comment #8 from Dan Kegel <[hidden email]> 2013-06-27 09:17:58 CDT ---
Bug 9939 had a very similar backtrace.  It was listed as an rpc bug,
so maybe this one is, too.

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[Bug 31942] Office Professional 2003 Installer Crashes Almost Immediately

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Ken Sharp <[hidden email]> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                URL|                            |http://www.microsoft.com/of
                   |http://www.microsoft.com/of |fice/orkarchive/2003ddl.htm
                   |fice/orkarchive/2003ddl.htm |

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[Bug 31942] Office Professional 2003 Installer Crashes Almost Immediately

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Anastasius Focht <[hidden email]> changed:

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--- Comment #9 from Anastasius Focht <[hidden email]> 2013-12-01 04:45:13 CST ---
*** Bug 35026 has been marked as a duplicate of this bug. ***

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[Bug 31942] Office Professional 2003 Installer Crashes Almost Immediately

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--- Comment #10 from Anastasius Focht <[hidden email]> 2013-12-01 04:46:33 CST ---
*** Bug 33992 has been marked as a duplicate of this bug. ***

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[Bug 31942] Office Professional 2003 Installer Crashes Almost Immediately

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--- Comment #11 from Anastasius Focht <[hidden email]> 2013-12-01 04:48:58 CST ---
*** Bug 32874 has been marked as a duplicate of this bug. ***

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[Bug 31942] Office Professional 2003 Installer Crashes Almost Immediately

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--- Comment #12 from Anastasius Focht <[hidden email]> 2013-12-01 10:30:08 CST ---
Created attachment 46689
  --> http://bugs.winehq.org/attachment.cgi?id=46689
WINEDEBUG=+tid,+seh,+relay,+ole,+rpc wine ./setup.exe

Hello folks,

attached is relevant part of trace log (grep -A 170 -B 1000 "winedbg").

Shorter version for search engines/indexers:

--- snip ---
...
0024:trace:rpc:ndr_client_call pStubDesc 0x3000c240, pFormat 0x3000c4d8, ...
0024:trace:rpc:ndr_client_call NDR Version: 0x50002
0024:trace:rpc:ndr_client_call stack size: 0x20
0024:trace:rpc:ndr_client_call proc num: 12
0024:trace:rpc:NdrClientInitializeNew (pRpcMessage == ^0x3347f4, pStubMsg ==
^0x334718, pStubDesc == ^0x3000c240, ProcNum == 12)
0024:trace:rpc:ndr_client_call Oi_flags = 0x48
0024:trace:rpc:ndr_client_call MIDL stub version = 0x50100a4
0024:trace:rpc:client_get_handle Explicit primitive handle @ 0
0024:trace:rpc:ndr_client_call Oif_flags = ServerMustSize ClientMustSize
HasReturn HasExtensions
0024:fixme:ole:NdrCorrelationInitialize (0x334718, 0x334308, 1024, 0x0): stub
0024:trace:rpc:ndr_client_call CALCSIZE
0024:trace:rpc:client_do_args param[0]: 0x3349b8 type 08 IsIn IsBasetype
0024:trace:ole:NdrBaseTypeBufferSize pStubMsg 0x334718, pMemory 0x3349b8, type
0x08
0024:trace:rpc:client_do_args param[1]: 0x3349bc type 08 IsIn IsBasetype
0024:trace:ole:NdrBaseTypeBufferSize pStubMsg 0x334718, pMemory 0x3349bc, type
0x08
0024:trace:rpc:client_do_args param[2]: 0x3349c0 type 08 IsIn IsBasetype
0024:trace:ole:NdrBaseTypeBufferSize pStubMsg 0x334718, pMemory 0x3349c0, type
0x08
0024:trace:rpc:client_do_args param[3]: 0x3349c4 type 08 IsIn IsBasetype
0024:trace:ole:NdrBaseTypeBufferSize pStubMsg 0x334718, pMemory 0x3349c4, type
0x08
0024:trace:rpc:client_do_args param[4]: 0x3349c8 type 08 IsIn IsBasetype
0024:trace:ole:NdrBaseTypeBufferSize pStubMsg 0x334718, pMemory 0x3349c8, type
0x08
0024:trace:rpc:client_do_args param[5]: 0x3349cc type 1a MustSize MustFree IsIn
IsOut IsSimpleRef
0024:trace:ole:NdrComplexStructBufferSize (0x334718,0x3349e4,0x3000c17c)
0024:trace:ole:NdrComplexStructBufferSize (0x334718,0x3349e4,0x3000c17c)
0024:trace:ole:NdrRangeBufferSize pStubMsg 0x334718, pMemory 0x3349e8, type
0xb7
0024:trace:ole:NdrBaseTypeBufferSize pStubMsg 0x334718, pMemory 0x3349e8, type
0x08
0024:trace:ole:NdrRangeBufferSize pStubMsg 0x334718, pMemory 0x334a04, type
0xb7
0024:trace:ole:NdrBaseTypeBufferSize pStubMsg 0x334718, pMemory 0x334a04, type
0x08
0024:trace:ole:NdrRangeBufferSize pStubMsg 0x334718, pMemory 0x334a0c, type
0xb7
0024:trace:ole:NdrBaseTypeBufferSize pStubMsg 0x334718, pMemory 0x334a0c, type
0x08
0024:trace:ole:NdrRangeBufferSize pStubMsg 0x334718, pMemory 0x334a14, type
0xb7
0024:trace:ole:NdrBaseTypeBufferSize pStubMsg 0x334718, pMemory 0x334a14, type
0x08
0024:trace:ole:NdrFixedArrayBufferSize (0x334718, 0x334a40, 0x3000c132)
0024:trace:ole:EmbeddedPointerBufferSize (0x334718,0x334a40,0x3000c136)
0024:trace:ole:NdrComplexStructBufferSize difference = 0x80
0024:trace:ole:NdrRangeBufferSize pStubMsg 0x334718, pMemory 0x3349e8, type
0xb7
0024:trace:ole:NdrBaseTypeBufferSize pStubMsg 0x334718, pMemory 0x3349e8, type
0x08
0024:trace:ole:PointerBufferSize (0x334718,0x334ac0,0x3000c1b2)
0024:trace:ole:PointerBufferSize type=0x12, attr=
0024:trace:ole:NdrConformantStringBufferSize (pStubMsg == ^0x334718, pMemory ==
^0x334ac0, pFormat == ^0x3000c138)
0024:trace:ole:array_compute_and_size_conformance string=L""
0024:trace:ole:ComputeConformanceOrVariance pointer conformance, ofs=8
0024:trace:ole:ComputeConformanceOrVariance dereferenced data type 9 at
0x3349ec, got 128
0024:trace:ole:ComputeConformanceOrVariance resulting conformance is 128
0024:trace:ole:PointerBufferSize (0x334718,0x334bc0,0x3000c1b6)
0024:trace:ole:PointerBufferSize type=0x12, attr=
0024:trace:ole:NdrConformantStringBufferSize (pStubMsg == ^0x334718, pMemory ==
^0x334bc0, pFormat == ^0x3000c140)
0024:trace:ole:array_compute_and_size_conformance string=L""
0024:trace:ole:ComputeConformanceOrVariance pointer conformance, ofs=16
0024:trace:ole:ComputeConformanceOrVariance dereferenced data type 9 at
0x3349f4, got 260
0024:trace:ole:ComputeConformanceOrVariance resulting conformance is 260
0024:trace:ole:PointerBufferSize (0x334718,0x334dc8,0x3000c1ba)
0024:trace:ole:PointerBufferSize type=0x12, attr=
0024:trace:ole:NdrConformantStringBufferSize (pStubMsg == ^0x334718, pMemory ==
^0x334dc8, pFormat == ^0x3000c148)
0024:trace:ole:array_compute_and_size_conformance string=L""
0024:trace:ole:ComputeConformanceOrVariance pointer conformance, ofs=24
0024:trace:ole:ComputeConformanceOrVariance dereferenced data type 9 at
0x3349fc, got 2084
0024:trace:ole:ComputeConformanceOrVariance resulting conformance is 2084
0024:trace:ole:NdrRangeBufferSize pStubMsg 0x334718, pMemory 0x334a04, type
0xb7
0024:trace:ole:NdrBaseTypeBufferSize pStubMsg 0x334718, pMemory 0x334a04, type
0x08
0024:trace:ole:NdrRangeBufferSize pStubMsg 0x334718, pMemory 0x334a0c, type
0xb7
0024:trace:ole:NdrBaseTypeBufferSize pStubMsg 0x334718, pMemory 0x334a0c, type
0x08
0024:trace:ole:PointerBufferSize (0x334718,(nil),0x3000c1be)
0024:trace:ole:PointerBufferSize type=0x12, attr=
0024:trace:ole:NdrRangeBufferSize pStubMsg 0x334718, pMemory 0x334a14, type
0xb7
0024:trace:ole:NdrBaseTypeBufferSize pStubMsg 0x334718, pMemory 0x334a14, type
0x08
0024:trace:ole:PointerBufferSize (0x334718,(nil),0x3000c1c2)
0024:trace:ole:PointerBufferSize type=0x12, attr=
0024:trace:ole:PointerBufferSize (0x334718,(nil),0x3000c1c6)
0024:trace:ole:PointerBufferSize type=0x12, attr=
0024:trace:ole:NdrFixedArrayBufferSize (0x334718, 0x334a40, 0x3000c132)
0024:trace:ole:EmbeddedPointerBufferSize (0x334718,0x334a40,0x3000c136)
0024:trace:ole:PointerBufferSize (0x334718,0x824,0x3000c1ca)
0024:trace:ole:PointerBufferSize type=0x12, attr=
0024:trace:ole:NdrConformantStringBufferSize (pStubMsg == ^0x334718, pMemory ==
^0x824, pFormat == ^0x3000c16c)
0024:trace:ole:array_compute_and_size_conformance string=#0824
0024:trace:seh:raise_exception code=c0000005 flags=0 addr=0x7e8f48e4
ip=7e8f48e4 tid=0024
0024:trace:seh:raise_exception  info[0]=00000000
0024:trace:seh:raise_exception  info[1]=00000824
0024:trace:seh:raise_exception  eax=00000824 ebx=7e956000 ecx=00000000
edx=7bceaa08 esi=00334020 edi=00334970
0024:trace:seh:raise_exception  ebp=00333f68 esp=00333f58 cs=0023 ds=002b
es=002b fs=0063 gs=006b flags=00010202
0024:trace:seh:call_stack_handlers calling handler at 0x3001f6f7 code=c0000005
flags=0
...
wine: Unhandled page fault on read access to 0x00000824 at address 0x7e8f48e4
(thread 0024), starting debugger...
0024:trace:seh:start_debugger Starting debugger "winedbg --auto 35 136"
0024:Ret  KERNEL32.UnhandledExceptionFilter() retval=00000000 ret=7bc9dc4d
0024:trace:seh:call_stack_handlers handler at 0x7bc9dc13 returned 1
Unhandled exception: page fault on read access to 0x00000824 in 32-bit code
(0x7e8f48e4).
...
Backtrace:
=>0 0x7e8f48e4 strlenW+0x15(str=*** invalid address 0x824 ***)
[/home/focht/projects/wine/wine-git/include/wine/unicode.h:200] in rpcrt4
(0x00333f68)
  1 0x7e8f994a array_compute_and_size_conformance+0x1cd(fc='%',
pStubMsg=0x334718, pMemory=*** invalid address 0x824 ***, pFormat="%D")
[/home/focht/projects/wine/wine-git/dlls/rpcrt4/ndr_marshall.c:1849] in rpcrt4
(0x00333fb8)
  2 0x7e8fb8da NdrConformantStringBufferSize+0x166(pStubMsg=<couldn't compute
location>, pMemory=<couldn't compute location>, pFormat=<couldn't compute
location>) [/home/focht/projects/wine/wine-git/dlls/rpcrt4/ndr_marshall.c:2483]
in rpcrt4 (0x00334008)
  3 0x7e8f6f07 PointerBufferSize+0x2d2(pStubMsg=0x334718, Pointer=*** invalid
address 0x824 ***, pFormat=" ÿ")
[/home/focht/projects/wine/wine-git/dlls/rpcrt4/ndr_marshall.c:1034] in rpcrt4
(0x00334098)
  4 0x7e8fe869 ComplexBufferSize+0x498(pStubMsg=0x334718, pMemory="$",
pFormat="66[", pPointer="")
[/home/focht/projects/wine/wine-git/dlls/rpcrt4/ndr_marshall.c:3214] in rpcrt4
(0x003340f8)
  5 0x7e900514 NdrComplexStructBufferSize+0x25a(pStubMsg=<couldn't compute
location>, pMemory=<couldn't compute location>, pFormat=<couldn't compute
location>) [/home/focht/projects/wine/wine-git/dlls/rpcrt4/ndr_marshall.c:3807]
in rpcrt4 (0x00334178)
  6 0x7e90d3f6 call_buffer_sizer+0xa1(pStubMsg=0x334718, pMemory="ø%",
param=0x3000c512)
[/home/focht/projects/wine/wine-git/dlls/rpcrt4/ndr_stubless.c:71] in rpcrt4
(0x003341c8)
  7 0x7e90ee47 client_do_args+0x293(pStubMsg=0x334718, pFormat="H",
phase=STUBLESS_CALCSIZE, fpu_args=(nil), number_of_params=0x7, pRetVal="")
[/home/focht/projects/wine/wine-git/dlls/rpcrt4/ndr_stubless.c:455] in rpcrt4
(0x00334228)
  8 0x7e910346 ndr_client_call+0xedf(pStubDesc=<couldn't compute location>,
pFormat=<couldn't compute location>, stack_top=<couldn't compute location>,
fpu_stack=<couldn't compute location>)
[/home/focht/projects/wine/wine-git/dlls/rpcrt4/ndr_stubless.c:870] in rpcrt4
(0x00334958)
  9 0x7e910876 NdrClientCall2+0x3a(desc=0x3000c240, format="")
[/home/focht/projects/wine/wine-git/dlls/rpcrt4/ndr_stubless.c:977] in rpcrt4
(0x0033499c)
  10 0x30020a75 in setup (+0x20a74) (0x00334a88)
  11 0x30015de9 in setup (+0x15de8) (0x003370b4)
  12 0x30017dab in setup (+0x17daa) (0x003370c8)
...
0x7e8f48e4 strlenW+0x15
[/home/focht/projects/wine/wine-git/include/wine/unicode.h:200] in rpcrt4:
movzwl    0x0(%eax),%eax
200        while (*s) s++;
Modules:
Module    Address            Debug info    Name (75 modules)
PE    30000000-300ae000    Export          setup
...
Threads:
process  tid      prio (all id:s are in hex)
...
00000023 (D) F:\setup.exe
    00000024    0 <==
00000027 ose.exe
    00000032    0
    00000031    0
    00000030    0
    0000002f    0
    0000002e    0
    0000002d    0
    0000002b    0
    00000029    0
    00000028    0
...
--- snip ---

$ wine --version
wine-1.7.7-230-g2507330

Regards

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[Bug 31942] Office Professional 2003 Installer Crashes Almost Immediately

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--- Comment #13 from pseud <[hidden email]> ---
I think I have same problem - hope I'm not confusing things...

Same symptoms as described below so won't bother to repeat.

$ rpm -q wine
wine-1.6.1-1.fc18.x86_64

$ uname -r
3.11.10-100.fc18.x86_64

Attached backtrace.txt

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[Bug 31942] Office Professional 2003 Installer Crashes Almost Immediately

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--- Comment #14 from pseud <[hidden email]> ---
Created attachment 47017
  --> http://bugs.winehq.org/attachment.cgi?id=47017
backtrace as per comment 13

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--- Comment #15 from pseud <[hidden email]> ---
Oops
"Same symptoms as described above..."

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--- Comment #16 from pseud <[hidden email]> ---
Oops
Re comment 13:
"Same symptoms as described above..."

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[Bug 31942] Office Professional 2003 Installer Crashes Almost Immediately

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--- Comment #17 from Anastasius Focht <[hidden email]> ---
@pseud:

It's pointless to attach a backtrace from an _older_ Wine version (which also
misses debug symbols).

A statement 'still present with Wine 1.7.x' is enough (report interval = 3-6
months).

Regards

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