[Bug 47046] New: Unable to run FortiClient 5.2.6.exe app on mac Os Mojave

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[Bug 47046] New: Unable to run FortiClient 5.2.6.exe app on mac Os Mojave

Wine - Bugs mailing list
https://bugs.winehq.org/show_bug.cgi?id=47046

            Bug ID: 47046
           Summary: Unable to run FortiClient 5.2.6.exe app on mac Os
                    Mojave
           Product: Wine
           Version: 4.0
          Hardware: x86
                OS: Linux
            Status: UNCONFIRMED
          Severity: normal
          Priority: P2
         Component: -unknown
          Assignee: [hidden email]
          Reporter: [hidden email]
      Distribution: ---

I have Macbook Pro Early 2015 Retina model.
I am running Wine 4.0 (XQuartZ 2.7.7).

When I try to run 'wine FortiClientSetup_5.2.6.0664_x64.exe' I get following
error:



preloader: Warning: failed to reserve range 00007fff40000000-00007fff41ff0000
preloader: Warning: failed to reserve range 00007fff40000000-00007fff41ff0000
preloader: Warning: failed to reserve range 00007fff40000000-00007fff41ff0000
preloader: Warning: failed to reserve range 00007fff40000000-00007fff41ff0000
preloader: Warning: failed to reserve range 00007fff40000000-00007fff41ff0000
preloader: Warning: failed to reserve range 00007fff40000000-00007fff41ff0000
preloader: Warning: failed to reserve range 00007fff40000000-00007fff41ff0000
/BuildRoot/Library/Caches/com.apple.xbs/Sources/AppleFSCompression/AppleFSCompression-96.200.3/Common/ChunkCompression.cpp:49:
Error: unsupported compressor 8
/BuildRoot/Library/Caches/com.apple.xbs/Sources/AppleFSCompression/AppleFSCompression-96.200.3/Libraries/CompressData/CompressData.c:353:
Error: Unknown compression scheme encountered for file
'/System/Library/CoreServices/CoreTypes.bundle/Contents/Resources/Exceptions.plist'
/BuildRoot/Library/Caches/com.apple.xbs/Sources/AppleFSCompression/AppleFSCompression-96.200.3/Common/ChunkCompression.cpp:49:
Error: unsupported compressor 8
/BuildRoot/Library/Caches/com.apple.xbs/Sources/AppleFSCompression/AppleFSCompression-96.200.3/Libraries/CompressData/CompressData.c:353:
Error: Unknown compression scheme encountered for file
'/System/Library/CoreServices/CoreTypes.bundle/Contents/Library/AppExceptions.bundle/Exceptions.plist'
0009:fixme:ver:GetCurrentPackageId (0x32ef50 0x0): stub
0009:fixme:msi:open_userdata_comp_key only looking at the current user
0009:fixme:ntdll:NtLockFile I/O completion on lock not implemented yet
/BuildRoot/Library/Caches/com.apple.xbs/Sources/AppleFSCompression/AppleFSCompression-96.200.3/Common/ChunkCompression.cpp:49:
Error: unsupported compressor 8
/BuildRoot/Library/Caches/com.apple.xbs/Sources/AppleFSCompression/AppleFSCompression-96.200.3/Libraries/CompressData/CompressData.c:353:
Error: Unknown compression scheme encountered for file
'/System/Library/CoreServices/CoreTypes.bundle/Contents/Resources/Exceptions.plist'
/BuildRoot/Library/Caches/com.apple.xbs/Sources/AppleFSCompression/AppleFSCompression-96.200.3/Common/ChunkCompression.cpp:49:
Error: unsupported compressor 8
/BuildRoot/Library/Caches/com.apple.xbs/Sources/AppleFSCompression/AppleFSCompression-96.200.3/Libraries/CompressData/CompressData.c:353:
Error: Unknown compression scheme encountered for file
'/System/Library/CoreServices/CoreTypes.bundle/Contents/Library/AppExceptions.bundle/Exceptions.plist'
003a:fixme:advapi:LsaOpenPolicy ((null),0x45faf0,0x00000001,0x45faec) stub
003a:fixme:advapi:LsaClose (0xcafe) stub
0047:fixme:wtsapi:WTSEnumerateSessionsW Stub 0x0 0x00000000 0x00000001 0x45fc44
0x45fc48
0051:fixme:advapi:LsaOpenPolicy ((null),0x56faf0,0x00000001,0x56faec) stub
0051:fixme:advapi:LsaClose (0xcafe) stub
005d:fixme:ver:GetCurrentPackageId (0x56dee8 0x0): stub
0063:fixme:ver:GetCurrentPackageId (0x45cf4c 0x0): stub
0067:fixme:fltlib:FilterConnectCommunicationPort (L"\\FortiShieldPort", 0, 0x0,
0, 0x0, 0x56fb44) stub
0070:fixme:fltlib:FilterConnectCommunicationPort (L"\\FortiShieldPort", 0, 0x0,
0, 0x0, 0x56fb74) stub
0070:fixme:fltlib:FilterConnectCommunicationPort (L"\\FortiShieldPort", 0, 0x0,
0, 0x0, 0x56fb74) stub
preloader: Warning: failed to reserve range 00007fff40000000-00007fff41ff0000
0035:fixme:msi:internal_ui_handler internal UI not implemented for message
0x0b000000 (UI level = 5)
0089:fixme:setupapi:pSetupGetGlobalFlags stub
0089:fixme:wintrust:WinVerifyTrust unimplemented for 3
0089:fixme:ntdll:server_ioctl_file Unsupported ioctl 9c040 (device=9 access=3
func=10 method=0)
0089:fixme:setupapi:pSetupGetGlobalFlags stub
0089:fixme:setupapi:pSetupGetGlobalFlags stub
0089:fixme:netcfgx:netcfglock_AcquireWriteLock 0x7b4f0 5000 L"DIFxLib" 0x46e9b0
0089:fixme:netcfgx:netcfg_Initialize 0x7b4f0 0x0
0089:fixme:netcfgx:netcfg_QueryNetCfgClass 0x7b4f0
{4d36e972-e325-11ce-bfc1-08002be10318} 0x46ea00
0089:fixme:netcfgx:netcfglock_AcquireWriteLock 0x7b520 5000 L"DIFxLib" 0x46ea20
0089:fixme:netcfgx:netcfg_Initialize 0x7b520 0x0
0089:fixme:netcfgx:netcfg_FindComponent 0x7b520 L"ft_vnic" 0x46e998
0089:fixme:setupapi:pSetupGetGlobalFlags stub
0089:fixme:setupapi:pSetupGetGlobalFlags stub
0089:fixme:wintrust:WinVerifyTrust unimplemented for 3
0089:fixme:setupapi:pSetupGetGlobalFlags stub
0089:fixme:setupapi:pSetupGetGlobalFlags stub
0089:fixme:netcfgx:netcfglock_AcquireWriteLock 0x7b760 5000 L"DIFxLib" 0x46e9b0
0089:fixme:netcfgx:netcfg_Initialize 0x7b760 0x0
0089:fixme:netcfgx:netcfg_QueryNetCfgClass 0x7b760
{4d36e972-e325-11ce-bfc1-08002be10318} 0x46ea00
0089:fixme:setupapi:pSetupGetGlobalFlags stub
0089:fixme:setupapi:pSetupGetGlobalFlags stub
0089:fixme:wintrust:WinVerifyTrust unimplemented for 3
0089:fixme:setupapi:pSetupGetGlobalFlags stub
0089:fixme:setupapi:pSetupGetGlobalFlags stub
0089:fixme:netcfgx:netcfglock_AcquireWriteLock 0x7ecc0 5000 L"DIFxLib" 0x46e9b0
0089:fixme:netcfgx:netcfg_Initialize 0x7ecc0 0x0
0089:fixme:netcfgx:netcfg_QueryNetCfgClass 0x7ecc0
{4d36e972-e325-11ce-bfc1-08002be10318} 0x46ea00
0089:fixme:netcfgx:netcfglock_AcquireWriteLock 0x7ef40 5000 L"DIFxLib" 0x46ea20
0089:fixme:netcfgx:netcfg_Initialize 0x7ef40 0x0
0089:fixme:netcfgx:netcfg_FindComponent 0x7ef40 L"ft_vnic" 0x46e998
0089:fixme:setupapi:pSetupGetGlobalFlags stub
0089:fixme:setupapi:pSetupGetGlobalFlags stub
0089:fixme:wintrust:WinVerifyTrust unimplemented for 3
0089:fixme:setupapi:pSetupGetGlobalFlags stub
0089:fixme:setupapi:pSetupGetGlobalFlags stub
0089:fixme:netcfgx:netcfglock_AcquireWriteLock 0x70b30 5000 L"DIFxLib" 0x46e9b0
0089:fixme:netcfgx:netcfg_Initialize 0x70b30 0x0
0089:fixme:netcfgx:netcfg_QueryNetCfgClass 0x70b30
{4d36e972-e325-11ce-bfc1-08002be10318} 0x46ea00
0089:fixme:setupapi:pSetupGetGlobalFlags stub
0089:fixme:setupapi:pSetupGetGlobalFlags stub
0089:fixme:wintrust:WinVerifyTrust unimplemented for 3
0089:fixme:setupapi:pSetupGetGlobalFlags stub
0089:fixme:setupapi:pSetupGetGlobalFlags stub
0089:fixme:netcfgx:netcfglock_AcquireWriteLock 0x738f0 5000 L"DIFxLib" 0x46e9b0
0089:fixme:netcfgx:netcfg_Initialize 0x738f0 0x0
0089:fixme:netcfgx:netcfg_QueryNetCfgClass 0x738f0
{4d36e972-e325-11ce-bfc1-08002be10318} 0x46ea00
0089:fixme:netcfgx:netcfglock_AcquireWriteLock 0x70b60 5000 L"DIFxLib" 0x46ea20
0089:fixme:netcfgx:netcfg_Initialize 0x70b60 0x0
0089:fixme:netcfgx:netcfg_FindComponent 0x70b60 L"ft_vnic" 0x46e998
0089:fixme:setupapi:pSetupGetGlobalFlags stub
0089:fixme:setupapi:pSetupGetGlobalFlags stub
0089:fixme:wintrust:WinVerifyTrust unimplemented for 3
0089:fixme:setupapi:pSetupGetGlobalFlags stub
0089:fixme:setupapi:pSetupGetGlobalFlags stub
0089:fixme:netcfgx:netcfglock_AcquireWriteLock 0x73cd0 5000 L"DIFxLib" 0x46e9b0
0089:fixme:netcfgx:netcfg_Initialize 0x73cd0 0x0
0089:fixme:netcfgx:netcfg_QueryNetCfgClass 0x73cd0
{4d36e972-e325-11ce-bfc1-08002be10318} 0x46ea00
0089:fixme:setupapi:pSetupGetGlobalFlags stub
0009:err:msi:execute_script Execution of script 0 halted; action
L"[difx=C:\\users\\usermd\\Temp\\DIF8ea4.tmp;;vnic=C:\\Program Files\\Common
Files\\Fortinet\\FortiClient\\ftvnic\\ft_vnic.inf;vnic_ndis6_3=;;;;;;;;UPGRADINGPRODUCTCODE=;ANCESTORFOUND=<=>S-1-5-21-0-0-0-1000<=>{B3C0608B-AACD-4547-8C73-199FD641EB76}]CA_InstallDrivers"
returned 1603
0009:err:msi:ITERATE_Actions Execution halted, action L"InstallFinalize"
returned 1603
0009:fixme:msi:internal_ui_handler internal UI not implemented for message
0x0b000000 (UI level = 5)
0009:fixme:msi:internal_ui_handler internal UI not implemented for message
0x0b000000 (UI level = 5)
0009:err:msi:ITERATE_Actions Execution halted, action L"ExecuteAction" returned
1603
/BuildRoot/Library/Caches/com.apple.xbs/Sources/AppleFSCompression/AppleFSCompression-96.200.3/Common/ChunkCompression.cpp:49:
Error: unsupported compressor 8
/BuildRoot/Library/Caches/com.apple.xbs/Sources/AppleFSCompression/AppleFSCompression-96.200.3/Libraries/CompressData/CompressData.c:353:
Error: Unknown compression scheme encountered for file
'/System/Library/CoreServices/CoreTypes.bundle/Contents/Resources/Exceptions.plist'
/BuildRoot/Library/Caches/com.apple.xbs/Sources/AppleFSCompression/AppleFSCompression-96.200.3/Common/ChunkCompression.cpp:49:
Error: unsupported compressor 8
/BuildRoot/Library/Caches/com.apple.xbs/Sources/AppleFSCompression/AppleFSCompression-96.200.3/Libraries/CompressData/CompressData.c:353:
Error: Unknown compression scheme encountered for file
'/System/Library/CoreServices/CoreTypes.bundle/Contents/Library/AppExceptions.bundle/Exceptions.plist'
preloader: Warning: failed to reserve range 00007fff40000000-00007fff41ff0000
009d:fixme:netcfgx:netcfglock_AcquireWriteLock 0x64470 15000 L"Fortinet
installation program" 0x23f7f8
009d:fixme:netcfgx:netcfg_Initialize 0x64470 0x0
009d:fixme:netcfgx:netcfg_FindComponent 0x64470 L"ft_fortifilter" 0x23f770
009d:fixme:netcfgx:netcfg_Uninitialize 0x64470
009d:fixme:netcfgx:netcfglock_ReleaseWriteLock 0x64470

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[Bug 47046] Unable to run FortiClient 5.2.6.exe app on mac Os Mojave

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https://bugs.winehq.org/show_bug.cgi?id=47046

Lankesh <[hidden email]> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[hidden email]

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[Bug 47046] Unable to run FortiClient 5.2.6.exe app on mac Os Mojave

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Lankesh <[hidden email]> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 OS|Linux                       |Mac OS X
           Severity|normal                      |blocker

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[Bug 47046] Unable to run FortiClient 5.2.6.exe app on mac Os Mojave

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Lankesh <[hidden email]> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
           Priority|P2                          |P1

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[Bug 47046] Unable to run FortiClient 5.2.6.exe app on mac Os Mojave

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In reply to this post by Wine - Bugs mailing list
https://bugs.winehq.org/show_bug.cgi?id=47046

--- Comment #1 from Lankesh <[hidden email]> ---
I did select 64bit option while installing Wine.

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[Bug 47046] Unable to run FortiClient 5.2.6.exe app on mac Os Mojave

Wine - Bugs mailing list
In reply to this post by Wine - Bugs mailing list
https://bugs.winehq.org/show_bug.cgi?id=47046

Olivier F. R. Dierick <[hidden email]> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[hidden email]
           Severity|blocker                     |normal
           Priority|P1                          |P2

--- Comment #2 from Olivier F. R. Dierick <[hidden email]> ---
Bug triage notification:
Issue in one application is severity 'normal'.

Read severity level description there:
https://wiki.winehq.org/Bugs#severity

Please, don't paste long text in the comments: Quoting a few lines from a
longer text is fine, but full text should go into a file and be attached.

Read bug writing do's and don'ts there:
https://wiki.winehq.org/Bugs#Do.27s_and_Don.27ts

Is there a free download or demo that can reproduce the issue?

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[Bug 47046] Unable to run FortiClient 5.2.6.exe app on mac Os Mojave

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In reply to this post by Wine - Bugs mailing list
https://bugs.winehq.org/show_bug.cgi?id=47046

--- Comment #3 from Lankesh <[hidden email]> ---
(In reply to Olivier F. R. Dierick from comment #2)

> Bug triage notification:
> Issue in one application is severity 'normal'.
>
> Read severity level description there:
> https://wiki.winehq.org/Bugs#severity
>
> Please, don't paste long text in the comments: Quoting a few lines from a
> longer text is fine, but full text should go into a file and be attached.
>
> Read bug writing do's and don'ts there:
> https://wiki.winehq.org/Bugs#Do.27s_and_Don.27ts
>
> Is there a free download or demo that can reproduce the issue?

Apologies for not complying with the bug reporting terms.
I am not able to attach the software file here. The file size is 22MB.
Can you provide your work email so I can upload it to Google drive an share it
with you?

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[Bug 47046] Unable to run FortiClient 5.2.6.exe app on mac Os Mojave

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In reply to this post by Wine - Bugs mailing list
https://bugs.winehq.org/show_bug.cgi?id=47046

--- Comment #4 from Lankesh <[hidden email]> ---
(In reply to Olivier F. R. Dierick from comment #2)

> Bug triage notification:
> Issue in one application is severity 'normal'.
>
> Read severity level description there:
> https://wiki.winehq.org/Bugs#severity
>
> Please, don't paste long text in the comments: Quoting a few lines from a
> longer text is fine, but full text should go into a file and be attached.
>
> Read bug writing do's and don'ts there:
> https://wiki.winehq.org/Bugs#Do.27s_and_Don.27ts
>
> Is there a free download or demo that can reproduce the issue?

Apologies for not complying with the bug reporting terms.
I am not able to attach the software file here. The file size is 22MB.
Can you provide your work email so I can upload it to Google drive an share it
with you?

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[Bug 47046] Unable to run FortiClient 5.2.6.exe app on mac Os Mojave

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In reply to this post by Wine - Bugs mailing list
https://bugs.winehq.org/show_bug.cgi?id=47046

--- Comment #5 from Ken Thomases <[hidden email]> ---
(In reply to Lankesh from comment #0)

> preloader: Warning: failed to reserve range 00007fff40000000-00007fff41ff0000

Please try with Wine 4.1 or later (preferably the latest, currently 4.6).  The
above issue was fixed after 4.0.

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[Bug 47046] Unable to run FortiClient 5.2.6.exe app on mac Os Mojave

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https://bugs.winehq.org/show_bug.cgi?id=47046

--- Comment #6 from Lankesh <[hidden email]> ---
(In reply to Ken Thomases from comment #5)
> (In reply to Lankesh from comment #0)
>
> > preloader: Warning: failed to reserve range 00007fff40000000-00007fff41ff0000
>
> Please try with Wine 4.1 or later (preferably the latest, currently 4.6).
> The above issue was fixed after 4.0.

Ohh

Thanks for the reply. Will try 4.6 and close the issue if it works


Thank you for taking time for support. Much appreciated


Cheers :)

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[Bug 47046] Unable to run FortiClient 5.2.6.exe app on mac Os Mojave

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--- Comment #7 from Lankesh <[hidden email]> ---
Created attachment 64218
  --> https://bugs.winehq.org/attachment.cgi?id=64218
Debug logs for FortiClient not working in wine 4.6

I installed Wine 4.6 Devel and ran following command:
wine FortiClientSetup_5.2.6.0664_x64.exe


But still I am not able to run FotiClient app

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[Bug 47046] Unable to run FortiClient 5.2.6.exe app on mac Os Mojave

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In reply to this post by Wine - Bugs mailing list
https://bugs.winehq.org/show_bug.cgi?id=47046

Olivier F. R. Dierick <[hidden email]> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
          Component|-unknown                    |msi
     Ever confirmed|0                           |1
           Keywords|                            |Installer
             Status|UNCONFIRMED                 |NEW
                URL|                            |https://forticlient.com/dow
                   |                            |nloads

--- Comment #8 from Olivier F. R. Dierick <[hidden email]> ---
Hello,

There is a free download of FortiClient 6.0 on the publisher website (Link
added to the URL field).

My system is Linux Debian 8 64 bit.
I tested with wine 4.6 in a new 64 bit wineprefix.

$ du -b FortiClientOnlineInstaller_6.0.exe
855360    FortiClientOnlineInstaller_6.0.exe

$ sha1sum FortiClientOnlineInstaller_6.0.exe
aa5d08564446a1c2f1aa8e5ee1041e282a45ed99  FortiClientOnlineInstaller_6.0.exe

The installer fails with an error dialog 'setup ended prematurely'.

The log file indicates that the issue causes msi to fail.
That error also appears in the reporter's log file.

--- start ---
(...)
002e:err:msi:execute_script Execution of script 0 halted; action
L"[difx=C:\\users\\olivier\\Temp\\DIF72d5.tmp;;ftsvnic=C:\\Program
Files\\Common
Files\\Fortinet\\FortiClient\\ftsvnic\\ftsvnic.inf;ndis6=C:\\Program
Files\\Common
Files\\Fortinet\\FortiClient\\FortiFilter\\FortiFilter.inf;fortifilter_ndis6_3=;;vnic=C:\\Program
Files\\Common Files\\Fortinet"... returned 1603
(...)
--- end ---

The full log file is attached (uncompressed: 12.1MB).

I think that issue should be addressed first because it prevents further
testing.

Regards

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[Bug 47046] Unable to run FortiClient 5.2.6.exe app on mac Os Mojave

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--- Comment #9 from Olivier F. R. Dierick <[hidden email]> ---
Created attachment 64220
  --> https://bugs.winehq.org/attachment.cgi?id=64220
wine 4.6 FortiClient 6.0 WINEDEBUG=+msi terminal output

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[Bug 47046] Unable to run FortiClient 5.2.6.exe app on mac Os Mojave

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--- Comment #10 from Olivier F. R. Dierick <[hidden email]> ---
The issue also happens with wine-staging 4.6.

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[Bug 47046] Unable to run FortiClient 5.2.6.exe app on mac Os Mojave

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Olivier F. R. Dierick <[hidden email]> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
           Keywords|                            |download

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[Bug 47046] Unable to run FortiClient 5.2.6.exe app on mac Os Mojave

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https://bugs.winehq.org/show_bug.cgi?id=47046

--- Comment #11 from Lankesh <[hidden email]> ---
Hello,

Have we found out the root cause of this issue?
When will it be possible to set a target milestone for this issue?


Cheers :)

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